Your privacy is important to us, and information you share with us through this site is covered by this Privacy Policy. We want you to feel comfortable using MIT Hosting’s web site and all of our services, including our hosting services. Because we gather certain types of information about the users of this site and our services, we feel you should fully understand what information we gather and how we use that information. MIT Hosting employees are required to familiarize themselves with this privacy policy as a condition of their employment, and any employee violating the policy is subject to disciplinary action.

What Information Does MIT Hosting Solutions Gather?

When you complete a form on our site to request additional information or register for an account, MIT Hosting obtains contact information, such as your name, address, and phone number, and sometimes payment information, such as your credit card number. When you use MIT Hosting's service, our systems record information about your session, such as the dates and times of use, and the specific Internet address assigned to you. MIT Hosting also tracks requests you make for information on our products and services, and responses you provide to surveys or other questions. Finally, MIT Hosting keeps records of your payment history and communications you have with our team. Except in extraordinary circumstances (when we receive a court order, to protect the company’s rights or property, or in emergencies where someone’s safety is at risk), MIT Hosting does not share any of this information outside our company.

What Does MIT Hosting Solutions Do With This Information?

MIT Hosting uses the information it gathers in order to provide you with the best online experience possible. As you might expect, contact information is used to contact you concerning your account and our company. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your online sessions is used to allocate system resources and to ensure compliance with MIT Hosting’s Terms of Service and Acceptable Use Policy, and Service Level Agreements and Guarantees. Information on your communications with MIT Hosting’s support team is used to address the issues raised by your communications. In addition, MIT Hosting regularly sends out mailings regarding the operation of its service and other goods and services that it believes may be of interest to you. You may request that MIT Hosting not send you mailings relating to other goods and services. MIT Hosting reserves the right, however, to send bulletins and other important information regarding the service at its discretion.

How Can I Correct or Update the Information?

To request a copy of the contact MIT Hosting has on your account, contact us. You may correct that information as appropriate. Please keep in mind that under MIT Hosting’s Terms of Service, customers are required to provide MIT Hosting with current contact and billing information. MIT Hosting may require a copy of a government issued form of identification before disclosing billing information or before making changes to the billing or contact information on an account.

Does MIT Hosting Solutions Share Information With Third Parties?

MIT Hosting will not share or disclose information regarding its customers or potential customers except (i) when we receive legal process such as a court order; (ii) when reasonably necessary to protect the company’s rights or property; or (iii) in emergencies where someone’s safety is at risk.

Changes to This Policy and Questions About Privacy
MIT Hosting reserves the right to make changes to this policy. Those changes will become effective when posted here. If you have any questions about this privacy policy, please contact us.